On the list for the last months was a trip to the desert, which we actually managed to do with longtime friends. After that we wanted to relax a bit and laze on the beach if already possible in April. Our favorite hotel, where we’ve stayed as a family a few times, unfortunately couldn’t be booked, so we opted for another one in the same city.
After a five-hour drive, however, the surprise came. When we pulled up to the hotel and signaled to the gate guard that we were new guests, he just said, „That’s not possible, the hotel is closed!“
We had booked and paid and received a confirmation, but the fact was and remained: This hotel was closed!
After a short discussion with our friends, we had three options: We go to a hotel of the same chain about an hour away, where the director had the gatekeeper tell us we could come. But we didn’t trust it and didn’t want to drive any longer.
Second option would be to just take a 5-star hotel and sue for the price difference later, which our friend as a lawyer thought was possible. But since we all didn’t know what the final outcome would be, that didn’t sound so good either.
Third and best option: We go to our old hotel, which had opened in the meantime and where we could count on being recognized. We chose this option and after some discussions with the hotel staff everything worked out.
For us as a family this third option was a gift to be able to say goodbye: Our daughter was really excited that we could go to „our“ hotel after all. The house was almost empty with six (as a number: 6) guests (with more than 400 rooms), but everything necessary was then quickly organized and made possible.